CariKerja Indonesia
CS Japan (Insourced)

KYC/KYB Analyst - Japanese Speaker

Binance · Indonesia; Japan; Malaysia; Philippines; Vietnam

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Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, and more. Our mission is to increase the freedom of money and financial access for people around the world. Join Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.Responsibilities Handle and review all enquiries raised by clients regarding client onboarding (Individual/Corporates). Manage personal workload and priority items and ensure timely escalation of key risks/issues to managers. Work closely with the stakeholders (Front Office, Compliance, Product etc) and assist clients as required, to obtain all necessary supporting evidence to fulfill KYC/KYB due diligence. Monitor, document and escalate unusual activities or AML flags. Participate in internal and external training programs related to AML/CFT and other subjects that may form part of the day to day work requirements. Liaise with team members across the country and region to facilitate knowledge sharing. Any general administration and ancillary activities as may be required and related to the above functions in accordance with the business requirements of the Company. Requirements At least 3 years directly related experience in a Customer Support/KYC/KYB operations/Onboarding/Compliance role with substantial knowledge of relevant rules and regulations and the day-to-day compliance affairs. Good knowledge on provisions of local laws, directives, regulations and otherwise standards applicable to subject persons and knowledge of upcoming regulation of virtual currency policies is a strong plus. Good proficiency in conducting risk assessments, trigger reviews and enhanced due diligence. Proficiency in compliance applications such as World-Check, Liquid, Kodex, etc. Strong sense of accountability and ownership over the end-to-end client onboarding process (knowing different entity types would be advantageous). Self-motivated, ability to multitask and work effectively under pressure and stress. Detail-oriented with a strong controlled mindset and time management skills. Fluency in English and Japanese is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be an advantage. Why Binance Shape the future of finance Collaborate with world-class talent in a user-centric global organization with a flat structure Tackle challenging projects in a fast-paced and innovative enviornment with autonomy Thrive in a results-driven workplace with opportunities for career growth and continuous learning Competitive salary and company benefits Remote-first, work-from-home arrangement (may vary depending on the nature of the role and team) Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. By submitting a job application, you acknowledge that you have read our Candidate Privacy Notice. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Jika Anda mencari lowongan kerja KYC/KYB Analyst - Japanese Speaker di Indonesia; Japan; Malaysia; Philippines; Vietnam, halaman ini membantu memahami informasi yang tersedia sebelum mengambil keputusan. Posisi ini dicantumkan oleh Binance pada bidang CS Japan (Insourced), dengan pendidikan Tidak dicantumkan dan keterangan pengalaman Tidak dicantumkan. Rincian tersebut berasal dari listing dan bisa berubah; halaman ini bukan jaminan bahwa rekrutmen masih dibuka. Periksa kembali jabatan, lokasi kerja, jenis hubungan kerja, jadwal, tanggal publikasi, serta batas lamaran pada sumber asli. Jika ringkasan berbeda dengan pengumuman perusahaan, gunakan informasi terbaru dari kanal resmi perusahaan.

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Pertimbangkan biaya sebelum melamar lowongan kerja KYC/KYB Analyst - Japanese Speaker di Indonesia; Japan; Malaysia; Philippines; Vietnam. Hitung ongkos perjalanan untuk wawancara dan bekerja, kebutuhan makan, kuota internet, serta biaya dokumen yang memang diminta. Jangan menganggap perusahaan menyediakan transportasi atau perlengkapan kecuali tercantum pada sumber. Tanyakan apakah wawancara awal dapat dilakukan daring dan mintalah jadwal serta alamat secara tertulis. Pelamar tidak perlu membayar biaya seleksi, membeli barang dari perekrut, atau memberikan kata sandi dan kode OTP. Verifikasi alamat situs, email, dan identitas perekrut melalui kanal perusahaan yang bisa ditemukan secara terpisah.

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